TSYS Hardware

TSYS VX520

How do I void a transaction on my VX520?
Important: You can void transactions only if they are within an open batch. If the transaction is in a closed batch, you need to perform a refund. From th...
Wed, 14 Nov, 2018 at 12:31 PM
How do I settle a batch on my VX520?
To settle a batch: From the SoftPay home screen, press F2 (Settlement). The terminal transmits and closes the batch, then prints a batch report.
Thu, 15 Nov, 2018 at 6:18 AM
How do I view batch totals on my VX520?
Important: Completing these steps only displays the batch totals on the screen. You can also print the batch totals. From the SoftPay home screen, press t...
Wed, 14 Nov, 2018 at 12:33 PM
How do I print reports on my VX520?
There are two report screens on the VX520: Report screen one Totals Report that shows the totals of each card type Details Report that shows each indivi...
Thu, 15 Nov, 2018 at 6:21 AM
How do I process an Authorization Only (Auth Only) transaction on my VX520?
An Authorization Only (Auth Only) transaction allows you to reserve an amount on a card, which you can settle later. For example, hotels may perform an Aut...
Thu, 15 Nov, 2018 at 6:22 AM
How do I close an Authorization Only (Auth Only) transaction on my VX520?
Use Off Line to complete an Authorization Only (Auth Only) transaction, or an authorization that you completed over the phone. For example, hotels may perf...
Thu, 15 Nov, 2018 at 6:23 AM
My VX520 is prompting for a server number when I don't want it to, or it is not prompting for a server number when I want it to, what do I do?
From the SoftPay home screen, press Enter on the keypad. Press F2 (Setup). Enter the password as follows: On the keypad, press 1, Alpha, Alpha, 6, 6, 8,...
Wed, 14 Nov, 2018 at 12:58 PM
My Verifone device is continually rebooting. How do I fix it?
To resolve the issue of Verifone devices continually rebooting, either: Option 1. Complete the steps in the following video: Option 2. Complete the foll...
Thu, 30 May, 2019 at 10:17 AM